IIFL - UX Strategist Head - Digital Strategy

Digital Strategy - UX Strategist Head

We are looking for a multi-talented UX Strategist who understands how to drive business results through data-driven UX strategies and seamless, user-focused digital experiences. You will join an established digital strategy team with many years of work experience in strengthening the backend systems, where you will play a critical role in driving overall UX practice, developing team capabilities, and working as an evangelist for category leading UX. You must have a passion for digital trends and innovation combined with deep understanding of user experience best practices. You excel at identifying the sweet spot where business goals harmoniously meet user engagement and excitement.

Responsibilities:

- Develop strategic, user-focused digital experiences for multiple key audiences.

- Identify and create user personas based key audiences.

- Work with the Digital Strategy Product team to provide direction whenever UI/UX related interaction is needed.

- Conduct A/B testing and drive efficiencies and change through metric driven findings.

- Produce UX roadmaps for a both external customers as well as internal employees.

- Plan and implement data-driven strategies to help different departments reach business goals through deliverables such as content strategy documents and product architecture.

- Lead quantitative and qualitative UX research programs.

- Stay up to date on the latest technology and trends on user experience.

- Write clear, clever, and concise content that adheres to brand guidelines for tone and voice.

Skills and Qualifications:

- 7-10 years of UX experience

- Excellent writing skills and a fondness for the written word Excellent time management skills

- Ability to influence and communicate cross-functionally with all levels of management.

- A sunny disposition, thick skin, and a professional demeanour even in gale-force conditions

Preferred Qualifications

- Experience articulating and translating business questions and using data analysis to arrive at an answer.

- Experience with enterprise-class application design and development.

- Excellent written and verbal communication, documentation, and presentation skills.