IIFL - Special Project Role - Digital Automation

Department - Special Projects

Special Projects team is a strategic execution team which is enabling IIFL HFL in its current growth journey. This team often works on cross-functional organisation-wide projects. This team is currently leading multiple strategic projects and initiatives which are influencing business outcomes directly.

Key Projects:

- Attrition, Operating & Credit Cost, Cross-sell, Customer satisfaction strategy & retention, GNPA, Investor relations, New lead module, Onboarding alternate channel partners, Unit Economics.

As a Project Manager:

- Owner of multiple projects responsible for end-to-end planning & execution of strategic projects & initiatives in collaboration with different stakeholders across departments

- Creating target metric, milestones & timelines for the projects & monitor its performance

- Bring together multiple stakeholders & drive decisions and execution for speedy closure

- Managing reviews supported by insights & analytics and raise red flags on critical issues

- Managing project funnel by identifying future areas of innovation to be implemented

Role & responsibilities:

- Designing a project road map and building a business case for New Lead Module (DIY and/ or Assisted Channel for Customers) [Basically, create a start-up within the company!]

- Deeply involved in conceptualizing and executing alternate channels strategy

- Work with cross-functional teams - Technology, Digital Product & Marketing Team

- Onboarding & managing relationship with new partners driving business plan numbers

- Scale partner relationships create business plans, provide necessary training & operational support, identify policy & product related interventions & ensuring timely partner payouts

Preferred candidate profile:

- ABCD - Agility, Balance of IQ & EQ, Collaborative & Decision Maker

- Analytical Reasoning, Keen to simplify existing processes, Self-motivated & Understanding of new-age technologies and ability to imagine their use-cases

Role: IT Project Manager

Industry Type: Banking

Department: Project & Program Management

Employment Type: Full Time, Permanent

Role Category: Technology / IT

Education:

PG: MCA in Any Specialization, PG Diploma in Computers, MS/M.Sc(Science) in Any Specialization, MBA/PGDM in Finance, Information Technology, M.Tech in Computers