Ignitee - Client Servicing Director/Account Director

Ignitee creates cutting edge digital solutions that help you connect with social and mobile first consumers. A range of proprietary products and services with proven expertise help your businesses derive maximum value from your investment by getting your brand noticed and talked about across digital channels. We deliver integrated marketing and communication solutions to strengthen relationships between your brands and social and mobile consumers.

With search marketing at our core, and comprehensive digital expertise, we create award winning and performance-driven online strategies for some of the world's most innovative brands. Ranked amongst the topmost digital marketing service provider in India, we approach each client business as a unique challenge and act as both business consultant and trusted advisor.We are digital pioneers with a team of the smartest marketing and creative professionals who create integrated solutions covering innovation, technology and data. Ignitee's constant aim is to create compelling social and mobile campaigns that light the spark of success.

Job description:

- Serve as primary client contact on multiple accounts.

- Protect and grow the agency's relationships with clients

- Plan, coordinate and direct advertising and digital campaigns for agency clients

- Effectively and confidently balance the expectations of clients, agency and agency teams.

- Establish rapport and trust with a range of agency staff members.

- Lead the development of strategy, working closely with account planners.

- Lead the positive, spirited debate of ideas and points-of-view in order to push the account team and the agency at large to deliver a continuously improving product for clients.

- Monitor creative direction to ensure strategic objectives and goals approved by the client in advance are incorporated into the development of advertising and digital platforms.

- Organize and lead creative briefing meetings for agency team members

- Prepare thorough, accurate and timely internal communication: job starters, change orders, creative briefs, media plan requests, buy authorizations and timelines.

- Obtain all required client approvals

- Review monthly billing to check against project estimates and ensure accuracy

- Develop monthly budget recaps to ensure agency programs adhere to client budgets

- Develop accurate income forecasts and projections

- Substantially contribute to agency new business efforts

Eligibility criteria:

- 6+ years' experience in digital and client management/servicing

- Knowledge of web development process and digital marketing

- Excellent presentation and communication skills