IDFC Group - Chief Manager/Sr Manager - Agri Operations

Requisition No: 00009508

Experience: 4 -8 years

Location: Mumbai

Essential Skills: Process Improvement, Agri Business Operations

Desired Skills: Reconciliation, Stakeholder Management

Description:

Required Skills:

- Graduate with 8+ years of work experience/Post graduate with 4-6 years of work experience.

- The candidate should have handled central operations role for 3-4 years with atleast 2 years in agri operations.

- The person should have full understanding of rural / agri business including warehouse receipt funding, 2W, CV, tractor loans, KCC etc.

- Should have worked on process documentations at length.

- The person should be good at training the team on system usage as well as processe.

- The person should be proactive, team member and self-motivated requiring minimum supervision.

- Should be well versed with regulatory requirements.

- Person with certification in TQM/ Six Sigma / TQM, Kaizen with implementation will be preferred.

Role Description:

- The candidate will be key from the operations perspective for designing the processes related to rural business in the initial stages.

The person will be responsible for:

- Interacting with various stakeholders for finalization of processes including detailing the SOPs along with BCP / DR.

- Participate in the technology evaluation and testing for operations.

- Managing the training on the detailed processes and system to the operations team.

- Building in controls for operations related activities.

- Monitoring and tracking the operations activities like productivity, TAT etc.

- Managing the central processes related to PDC, ECS, safe keeping of files and reconciliations.

- Managing the vendors and planning the staffing for future volumes.

- Handling the customer and internal queries related to operations.

Qualification:

- Graduate / Post graduate