IDFC FIRST Bank - Data Analyst/Modeling/Scientist

Job Purpose :

- Owns specific work streams within the context of a larger projects

- Manage and mentor team members to deliver projects efficiently

- Manages internal processes necessary for successful project implementation

- Performs complex analytics/design and works autonomously, with little or no guidance

- Performs research needed to execute projects

- Documents project activities to adhere to controls processes

- Work with cross functional stakeholders to increase adaption of analytics in decision making

Roles & Responsibilities:

- Liaise with stakeholders in customer experience across pan India Region and also with Region/National heads to deliver impactful analytics projects.

- Have in-depth business knowledge across a breadth of functional areas within Retail Banking & Customer Service

- Be proficient in evaluating new technologies and identifying practical business application to develop enhanced business value and increase operating efficiency.

- Provide technical/functional leadership to multiple teams and ensure execution of projects/ analysis as per the agreed timelines and with accuracy and quality from the teams.

- Provide strategic and tactical analytics systems support across the organization

- Interface with vendors to determine immediate information requirements, anticipate future needs towards building robust data mart for future analytics

- Manage projects/sprints and small working groups towards delivery of Liabilities, Assets, & Wealth Customer service analytics

- At least 2-6 years of Analytics Experience focused primarily in the Banking & Financial Services Domain.

- Demonstrated problem solving skills in handling complex business problems with the help of analytics

- Knowledge of process optimization and automation using python or SAS

- Knowledge and high fluidity in advanced SAS and SQL is mandatory

- Good handle over Python, Tableau is mandatory.

- Strong track record of stakeholder management across business functions

- Exceptionally strong organizational, problem-solving and communication skills