IDFC Bank - Area Sales Manager

Objective :

- To establish & manage group of branches covering a designated territory

- To drive the business vision of building a community centric relationship based mass market banking business in the designated geographical area

- Implement the business vision of building enduring relationships at the household level in the entire area

- Develop the equity in the market through community outreach and building partnerships with local development organizations

Key Responsibilities :

- Conducting branch location evaluation survey and identifying potential locations for business branches

- Responsible for area business targets through household level customer relationship approach

- Responsible for profitability of all the branches in the area and achieve high scores on - customer household relationship - building in each branch catchment

- Ensure staff productivity and household level product penetration

- Strategize & Implement new processes for increasing depth of customer relationships

- Management of complete audit and compliance for the area

- Ensure best utilization of funds

- Monitor customer satisfaction and suggest possible product modifications / improvements

- Build capability of members in allocated area

- Monitor collections and assist branch teams on recoveries

Candidate Profile :

- Masters degree in any stream

- Possess 6 - 9 years of total experience, preferably from bank

- Should possess strong sales, people-management and customer-service skills

- Ability to handle wide geography & multiple branches

- Excellent communication and listening skills with knowledge of local language is must