IDEMIA - Key Account Manager - BFSI Domain

In the role of Key Account Manager, you will provide professional client support to a set of allocated accounts and ensure the highest level of customer satisfaction.

Responsibilities are :

- Identification of new business potentials and customer demands as well as organizing in-company actions to assure implementation of identified improvements.

- Handling product sale and knowledge of entire distribution, develops and implements strategies, forecasting, budgeting, manpower planning and execution, sales & delivery goals.

- Develop and manage sales opportunities from beginning to end including qualification, proposal, final selection, due diligence and closing.

- Responsible for increasing account penetration, customer satisfaction and sales growth for long-term results.

- Interacting with the clients and analyzing customer usage, suggesting new products for upsell.

- Produce benchmarking reports. Utilize this to identify and progress any opportunities to deliver further services or ad-hoc projects.

- Client interfacing - client reporting - ensuring contracted reports are met and communicated

- Liaise with operations / delivery team on deliverables keep future outlook of clients in realm to bring info on new products and other resources planning

- Coordinates the involvement of company personnel, including support, service and management resources, in order to meet account performance objectives and customer expectations.

- Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.

- Meets assigned expectations for profitability.

Desired Skills : 

- Ability to interact with Sr. management, operations in customer place.

- Experience in developing, closing and executing large deals and ensure collection as per terms.

- Should have capability to work on high growth environment with consistent achievement of targets.

- Key account Management

- Solution selling

About US :

IDEMIA is the global leader in trusted identities for an increasingly digital world, with the ambition to empower citizens and consumers alike to interact, pay, connect, travel and vote in ways that are now possible in a connected environment.

Securing our identity has become mission critical in the world we live in today. By standing for Augmented Identity, we reinvent the way we think, produce, use and protect this asset, whether for individuals or for objects, by ensuring privacy and trust and guarantees secure, authenticated and verifiable transactions - whether for Financial services, Telecom, Identity, Security and IoT.

With close to - 3bn in revenues, IDEMIA is the result of the merger between OT (Oberthur Technologies) and Safran Identity & Security (Morpho). This new company counts 14,000 employees of more than 80 nationalities and serves clients in 180 countries. Come and see what the world looks like with Augmented Identity.

For more details, please visit: https://www.idemia.com/