Idea - Vertical Head - TQM

This is with reference to the below mentioned positions with us (Idea Cellular Ltd). Kindly go through the mentioned details for the same.

Position: Vertical Head – TQM

Level: Manager/Sr. Mgr

Reporting: Circle head (COO) & TQM Head (Corporate)

Experience: Min. 5 Years(Black belt certification is mandatory)

Location: Hyderabad

Qualification: B.E. or Any Post-Graduate with bright academics

Principal Responsibilities :

Six Sigma Projects :

- Identification of atleast 8 Black Belt Projects ( Financial Impact is above 50 Lakh pa or critical to business/customers) and Ensuring successfully closure of projects after 3 months sustenance after Improved performances.

- All the completed 8 projects should yield cumulatively a minimum of Rs 4 Crores in annualized Savings.

- Measures: no. of Projects & annualized savings.

- Identification, Define, Mentoring & Follow up of 10 Green Belts Projects (with Financial Impact less than 50 Lakh pa or critical to business/customers). Projects should led to completion by implementation of action plan on identified vital variables.

- Completion of 10 projects/ annualized saving of Rs. 5 Crores by March end.

Process Standardization

- Identification of 8 BPMS Projects and leading to completion by streamlining, automating, implementation of SOPs & action plan on identified vital variables.

- Provide process expertise in the streams assigned and assisting MBB in EAI & PT projects : Dealer & Sales Management, Collections, RA, FMS and process standardization work in Sales/Marketing as assigned.

- Replication//Benchmarking Best Practices 10 Nos.

Employee Engagement & Leading TQM initiatives

- Implementing 9 Nos. Gemba Kaizens.

- To ensure that monthly Quality Council Meetings happen & Reviews with HODs happen.

- Ensure timely and accurate MIS reporting. Supporting & mentoring the team for achieving their KRAs.

- Assisting MBB for all the TQM initiatives to make synergy to ensure achievement of overall TQM goal of the Circle.

- Quality Fair Celebrations and implementation of 50 Nos. Kaizen.

Inhouse Training

- To ensure that all new employees joined during the year in the Circle have completed the 1-day Quality Awareness Training by end of March.

- To ensure that all employees who are Manager & above and part of Six Sigma Teams in the Circle have completed the 3-day

Measures will be No. of training sessions / % target completion

Ensuring Business Impact

- Overall Business Impact: Achieving savings of targeted amount on annualized basis ( 3% of Circle's revenue target) for the year, from all type of projects & Kaizen of Circle , it should be verified from Circle Finance Head.

Balanced Scorecard

- Design and implement the Balanced Scorecard in line with the specific deliverables to be agreed upon with the Circle Head

Interested candidates can contact the undersigned for further details. Kindly suggest if you know someone of the same role if you are not keen for the said position.

Contact-
Chintal Bhadiadra
National Talent Acquisition
Idea Cellular Ltd.
09921003113
Chintal.bhadiadra@idea.adityabirla.com