Idea - Assistant Manager - VAS

Detailed Duties And Responsibilities :

Primary :

Opportunity Assessment :

- Study customer requirements on an ongoing basis for identifying opportunities for new value added services. Provide feedback to Circle Head Marketing and Corporate VAS team.

Implementation :

- Coordinate New Service Technical Configuration Development as well as all development in IT, Engineering, IVR and Prompts.

- Ensure progress in local VAS implementation and take corrective actions, if required to ensure delivery as per prescribed standards.

- Ensure testing both Product as well as Billing/ Rating.

- Ensure training of channel staff on VAS.

Promotion and Marketing :

- Work with Circle marketing head to ensure promotion of VAS.

- Work with sales to develop VAS based targets for channel partners.

Feedback :

- Monitor performance of existing VAS on an ongoing basis, identify areas of improvement and implement the same.

- Provide feedback on competitor activities in VAS.