IDBI Federal Life Insurance - Manager - Process Excellence & Innovation

The incumbent will be responsible to work on processes across functions impacting Customer Satisfaction, Revenue, Cost and Process Optimization delivering desired outcomes.

Job description :

- Understand AS-IS state of a process, prepare flow charts, fish bone diagrams etc

- Work on process excellence to eliminate Non Value Added (NVA) activities and process enhancement by applying tools and techniques of Six Sigma and Lean Sigma.

- Execution of process excellence projects identified by using the right Project Management tools and methods,

- Implement changes in the process together with business owners,

- Deliver training's in order to drive excellence, Quality methodologies, tools and techniques required for Process Excellence

- Period audit of processes to give assurance that processes are as per set standards,

- Ensure Certification of the team and larger audience for various certification programs of Six Sigma.`

Requirement :

- The candidate should be Engineer with certification in Six Sigma Black Belt. He should have worked in Process Excellence Team for 3-5 years in a large organization having fairly complex and long processes