17/10 Romil Jaiswal
HR at ICICI Bank

Views:708 Applications:214 Rec. Actions:Recruiter Actions:69

ICICI Bank - Product Manager - Bill Payments - IIM/ISB/MDI/FMS (3-10 yrs)

Mumbai Job Code: 857112

Key Responsibilities:

- Manage Bharat Bill Payment platform for the bank

- Understand Gap & Design product flow; Continuously engage with technology and build enhanced system as per industry requirements.

- Responsible for achieving the bill payment portfolio acquisition, Onboard New players, Lead Go Live, Manage Live issues.

- Spearhead the strategic and tactical execution of marketing campaigns/ digital engagement initiatives

- Collaborate with the sales/branch teams to increase usage per customer and attract new customers to the platform

- Engage with regulators for managing the platform

- Collaborate with the product teams for customer journey enhancements, uncover insights and strategies to develop marketing strategies

- Leverage and analyze data to develop sharp consumer insights for creating effective communication & segmentation strategy for campaigns

- Identify success metrics, monitor and report on performance to internal stakeholders

- Collaborate with internal stake holders like IT, operations, compliance

- Enhance Agent Institution business, by undertaking strategic alliances/tie ups

- Engage with customer service team for betterment customer communication

Desired Skills and Experience:

- 3+ years of experience working in product management, vendor management, marketing communication. Data Analytics

- Qualifications: MBA (Sales/Marketing) Tier 1 Institution

- Creative thinking, problem solving and capability to adapt in a constantly changing environment

- Regulator/vendor management, cross-functional communication management

- Analytical skills - drilling down into data for customer insights

- People management skills - managing internal/external stake holders

Women-friendly workplace:

Maternity and Paternity Benefits

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