IBM - Program Manager - Healthcare Improvement

Job Description :

Job Title: Healthcare Improvement-Program Manager - (114073)

Job Family / Section: Management / No section

Reports To: Assistant Executive Director

Project Manager

Subordinate Titles :

- Knowledge Transfer Manager, Information Manager, Communications Manager

Titles of other jobs reporting to same supervisor :

- This role has responsibility for managing multiple interdependent projects which will improve HMC performance impacting upon innovation & development, service transformation & improvement, and strategic enhancements.

Position Summary :

Principal Accountabilities :

- Develops programs which deliver sustained longer term improvements based on comprehensive analysis of HMC strategies and objectives.

- Ensures alignment of programs with CHI objectives.

- Establishes processes and procedures to facilitate program management and project accomplishments.

- Develops program plans, bringing together information on projects, resources, timescales, monitoring and control.

- Oversee multiple system redesign and service delivery improvement projects.

- Manage and direct project support staff attached to individual projects.

- Deliver projects according to a standardized project management framework and pre-determined timelines to ensure integration of projects and systems.

- Ensure that programs are integrated into hospital business plans and service delivery operations.

- Coordination, and prioritization of resources across projects.

- Mitigation of risks through appropriate planning.

- Effective financial management of programs against budget allocations.

- Conducts regular reviews of programs and adjusts as necessary for changes in organizational priorities, structures, or the external environment.

- Ensures effective management of projects and stakeholders.

- Continuously assesses program performance, researches and develops new capabilities.

- Plans, directs, organizes, controls & coordinates technical efforts, and project staff.

Education :

Knowledge, Skills and Experience :

Minimum : Minimum Education: B.Sc with 3-5 years of experience or Diploma with 8 years.

Preferred : Preferred Education: Masters Degree

Experience : Minimum: 3-5 years experience in program management at an executive level within a large healthcare organization

Preferred : A track record of delivering significant improvement programs at a country or regional level.

Skills :

- Language Skills : English essential / Arabic preferred

- Computer Skills : Expert level skills in MS Office, and MS Project.

- Delivering HMC's Strategy - Strategic Thinking - Leadership and Direction -

Integrity and Conviction : Decision Making and Results - Operational Awareness - Developing People - Harnessing Technology - Negotiating

Advanced Communications : Influencing - Resolving Conflict - Program Management - Project Management

Key Competencies :

- Problem Solving / Decision Making:

This position has the authority to resolve problems within the parameters of agreed program objectives, budgets, and available resource allocations. This position makes recommendations on new program initiatives as well as any interventions required to maintain alignment of existing programs.