HyperVerge - Product Manager - HyperStart

Product Manager - HyperStart

Who we are:

HyperVerge is a deep tech AI company with a 99.5% accuracy serving more than 100+ clients across US, India, Africa and ASEAN region. Our AI is used by large enterprises like Jio, Vodafone, Airbus, SBI, Bajaj, ICICI and unicorns such as Grab, Groww, Byjus, Cred for verifying identities of customers and preventing fraud (Prevented $22M annual fraud in a single large NBFC)

What do we do:

Verifying 'who they say they are' online, right from the Nigerian prince scams to email-imposters who claim to be the company's CEO - the problem is ever evolving and growing along with the internet's growth. Thus, building the Identity Infrastructure for Internet scale is indeed a critical step to empower new-age businesses to grow. We've solved this challenge really well & validated the identities of 650+ million customers until date (More than 7% of the world's population)

Why do we do what we do?

- Contributing back to communities that enabled us to be where we are, is a meaningful way to spend the short time we have left in this world.

- Building economic engines that generate cash flows, which can be invested to impact the under-privileged is the equation that we are working with.

- To make it real and not overwhelm you with jargons, please see the first leg of our impact here: HyperVerge Academy

- We will continue to invest into contributing back to overall well-being of the communities we operate in - all the while building a thriving organization which live beyond our lives

What excites us:

- An investment in you as an individual - we value traits like curiosity and empathy. We live these values by focusing on the well-being, progress, and success of every individual in our growing tribe

- A good level of self-awareness and humble confidence : You know your craft well enough to know your short-comings and are open to making mistakes and learn together

About the Role

Our latest product Hyperstart CLM, already live and adopted by customers, is on a trajectory of rapid scalability in the Contract Lifecycle Management space. As a Core Product Member, you will be a key player, contributing directly to our growth and customer engagement. This is an opportunity to step into a leadership role and make a significant impact on a product that is actively shaping the future. Embrace the opportunity to be a part of Hyperstart's exciting journey.

You will work with internal client-facing teams, customers and users to understand different needs and come up with innovative features to help onboard new businesses or help retain and grow existing businesses.

You will bring together cross-functional teams and use strong technical, analytical and leadership skills to drive them and build a world-class product.

OUTCOMES EXPECTED - FIRST YEAR

Product Conceptualization:

- Help define the product vision for building a world-class Contract Lifecycle Management product

- Interact with subject matter experts and industry regulators to understand the current and future needs of the market

Product Building:

- Provide product requirements to the engineering team in terms of features and user stories. Focus on requirements from a why and what perspective, allowing design and engineering teams the flexibility to decide on how to implement

- Customer research and work with UI/UX designers for optimisation of the product.

- Be the quality czar for the product and make sure that every feature being launched is being held to the highest product standards

Products Iterations and Roadmapping:

- Work closely with the sales, account management and customer success teams to understand what our customers want and make sure that the roadmap delivers those needs

- Engage with the customers and users to get constant feedback on how HyperVerge is solving their problems and incorporate this into the product features

- Continuously understand and benchmark against competitors' offerings on features, quality, pricing, target segments, etc

- Ensure product roadmap incorporates emerging market trends and competitive offerings

- Use data to understand how the product and features are performing and take data-driven decisions to advance the product and user experience

PREREQUISITES:

- 2+ years of experience in a core Product Role, while scaling the product

- Good client facing skills

- Experience or understanding of UI/UX designs

- Excellent written and verbal communication via phone, email and in-person meetings

- Proven track record in the B2B SaaS industry building self-serve digital products

- Good to have - deep understanding of business processes and customer journeys