- The position holder will be a P&L Leader who articulate and implement the organization's strategy for selling products and services to achieve sales at price level and increase productivity.
- Responsible for developing, executing and refining the strategy to Acquire and Service Business in the Geography.
- The role would work closely with Vertical Heads, Product Heads and would involve in developing and growing relationships with both Small, Medium and Large Enterprises.
- Responsible for overseeing the daily sales activities writing sales reports , designing effective sales strategies and company's services.
- Develop & execute annual operating plan - for customers, revenue as well as cost of operations
- Identify where improvements can be made and develop success driven plans.
- Research the market and competitors.
- Training, mentoring and motivating sales team.
- Design and execute customer engagement process to ensure clients are actively engaged with the platform
- Instill customer service orientation amongst the team, thus maximize revenue by ensuring customers renewals and subscribe to higher value solutions (farming).
- Collect business needs of the businesses and work with the product team to define the product improvement plan and feature bundling to meet the needs of a larger set of customers
- Hire, train and retain a team of people to meet and advise the customers on their digital business promotion strategy and build lasting relationships with customers
- Design product and pricing strategies to acquire more customers
- Ensure proper customer on-boarding by establishing strong cross functional connect with due stakeholders to ease both employee and supplier lifecycle. This shall include both pre-sales - with product / data / training teams, as well as post sales - with verification / production teams
- Developing performance metrics, incentive structure, sales promotion schemes and monitoring key parameters to increase the overall productivity of the client servicing team
- The incumbent will have Business and Support teams reporting into them.
Skills & Experience:
- Experience of handling a P&L
- Hands on experience of meeting CXO's/ Owners/ Promoters and making product presentations, negotiating commercial aspects of the proposed solutions, closing sales, maintaining relationships and presenting progress reports.
- Great strategic planning , organizational and creative thinking skills.
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