HT Media - Key Account Manager

Client Relationship Management: Build and maintain strong relationships with key clients, understanding their business needs and ensuring customer satisfaction.

Sales Growth: Drive revenue growth by identifying upselling and cross-selling opportunities within existing accounts.

Account Planning: Develop strategic account plans to achieve sales targets and ensure long-term account success.

Market Analysis: Stay informed about industry trends, competitors, and market conditions to identify new business opportunities.

Contract Negotiation: Negotiate terms and conditions of contracts, ensuring they align with both company goals and client expectations.

Collaboration: Work closely with internal teams such as marketing, product development, and customer support to address client needs and deliver solutions.

Problem Resolution: Address and resolve any issues or concerns raised by key clients, maintaining a positive client experience.

Forecasting: Provide accurate sales forecasts and reports to the management team, highlighting potential risks and opportunities.

Product Knowledge: Stay updated on telecom products and services, ensuring in-depth knowledge to effectively communicate value propositions to clients.

Contract Renewals: Manage contract renewals, ensuring client retention and fostering long-term partnerships.

Sales Presentations: Deliver effective sales presentations to key clients, showcasing the value and benefits of telecom products and services.

Customer Feedback: Gather and analyze customer feedback to continuously improve services and address areas for enhancement.

Team Collaboration: Collaborate with the sales team to share insights, strategies, and best practices, contributing to overall team success.