The Technical Training Lead is the custodian of the learning experience within Operations. They partner with the business to ensure the learning principles are delivering what is required to support employees in embedding learning and monitor through metrics to track learning progress. The Technical Training Lead Partner focuses on the business and the problems they are trying to solve. Diagnostics and curriculum management includes providing strategic needs analysis, competency mapping and understanding of performance needs and future skills. They ensure that learning objectives are in line with strategic aims of the business and architect the learner profiles to determine needs, behaviours and preferences in coordination with SMEs and HR. Technical Training design and development activities will require strategic planning with the business to cover performance trends, review of training audit findings, business outcomes and metrics review, learning KPIs, process impact to learning embedding, and continuous improvement. The Operations Learning Partner works closely with the business and with the internal strategy and governance team to form content creation sprint teams and strategically plan and provide learning solutions to their assigned business. Own learning solutions from concept through solution delivery to retirement, being responsible for impact and budget. Works with the design and development team to design innovative learning solutions, whilst being cost conscious. Technical Training design and development activities will require strategic planning with the business to cover performance trends, review of training audit findings, business outcomes and metrics review, learning KPIs, process impact to learning embedding, and continuous improvement. Key Responsibilities: - The Technical Training Lead is a generalist role who has an in-depth comprehension and command of business context and outcomes. They will rely on the Training Strategy and Governance Team to provide learning deliverables for their assigned business. - Given that the team will have shared resources, the different Learning Partners and Strategists come together to prioritise and queue the design and development of content. - The team has been in transformation and will continue to evolve so change management, culture embedding and engagement are key to the role holder. - The jobholder will frequently communicate with other learning-aligned staff in the organisation as well as the wider community of learning professionals and process/transformation/workforce leaders and wider community of practice (CoP, CoE). - There will also be key link up and collaboration with the Innovation team and Knowledge management where learning and knowledge technologies need to be aligned and compatible

Bangalore

Hyderabad

HSBC -  Vice President/Lead - Global Operations Technical Training 

HSBC -  Vice President/Lead - Global Operations Technical Training  ,Job Description for HSBC -  Vice President/Lead - Global Operations Technical Training  in HSBC in  Bangalore Hyderabad for (12-18) years of experience. Apply Now!

Job Description for HSBC -  Vice President/Lead - Global Operations Technical Training  in HSBC in  Bangalore Hyderabad for (12-18) years of experience. Apply Now!