HSBC - AVP - Control Office/Markets & Securities Services

The Control Office is a function that sits within the markets business within the Markets & Securities Services area of HSBC. The Control Office helps manage and control non-financial and new risks in the business, including but not limited to operational, conduct and product lifecycle risk.

New Product Due Diligence (NPDD) team supports the global and regional process owners by assisting them in preparation of various MI reports, adhoc request and administrative tasks. The team's objective is to streamline the existing process and ensure global standards are adhered to in terms of work delegated within Bangalore team

Job Responsibilities:

- Assist the overall new business due diligence process, from creation of new entry in the system to post approval follow up on executive status, post execution review and open caveats, in a timely and independent manner.

- The role holder would be responsible to ensure that the products, trade or services are appropriately designed taking into account the impact of the initiative on the front to back process which will be required to support it and the target market it is designed to reach.

- The outcome of the due diligence is reported to the New Business Review Committee for decision making.

- Ensure initiative data in PALMS system is accurate and static data (e.g. sign-off functions and members) are up to date.

- Responsible for the PIR (post implementation and execution review) to ensure that products and services are operating as intended, any launch conditions are met and there are no material changes to the risks associated with the product or service.

- Assist with the ongoing product review supporting the oversight of product performance against its intended design and client outcomes for the entire product catalogue offered to clients.

- Production of MI reports to NFR teams for inclusion into the respective Governance forums.

- Provide ad-hoc support per request by Product Risk team.

- Escalate issues identified to the Product Risk team.

- Collect or retrieve the relevant MI from appropriate source.

- Meet expectations of business partners across Regional Control Office

- Monitor and ensure adherence to agreed performance levels

- Participate in incremental work migration activities

- Assist and provide input into the ongoing development of the Product Risk framework.

- Analysis of Management Information, including meeting packs from regional, business and GBM committees.

- Assist with ad hoc project work and special investigations to provide further analysis as requested by management. Support for the Business Control Committee governance structure.

- Support and analysis for Management Information initiatives.

- Implement best practice improvements

- Identify gaps in process documentation and address these effectively

- Maintain issues log and track progress in a timely manner.

- Actively participate in team meetings. Bringing solutions / suggestions / recommendations to the table.

- Knowledge transfer to the team and learn from other team members

Qualifications & Skills:

- Bachelor or Master's degree in Commerce, Management or Administration

- Minimum 5+ years of experience

- Experience in Product Risk, New Product Due Diligence is preferable

- Good knowledge on Financial Markets, Regulations, Products, Trading strategies and Terminologies

- Understanding of what constitutes misconduct in Financial Markets, including market abuse; ability to understand e-communications and analyse these for detection of potential inappropriate conduct

- Excellent communication skills (verbal & written)

- Proficient in MS Office (incl. Excel & PowerPoint)

- Ability to work under pressure and within tight time-lines. Excellent time management and prioritization of work tasks. Manage urgent ad-hoc requests from London Control Office / business

- Ability to support decisions with sound reasoning.

- Ability to clearly articulate implications of analysis and findings

- Ability to learn and grasp and new systems, tools and databases quickly

- Ability to make accurate judgment calls on the nature of alerts in a short time period (i.e. deciding quickly and reliably what requires escalation).

- Strong interpersonal skills and experience of working effectively and independently in a small team and also collaborate with global colleagues