HR Relationship Manager - Contact Centre

HR Relationship Manager for a contact Centre - Mumbai

This is regarding opening with a leading Pvt Bank as a HR Relationship Manager

Designation: HR Relationship Manager for contact centre

Experience : 3+ years of work experience in Employee engagement activities, attrition management and retention management with Contact Centre or Call center

NOTE : Looking for candidate with call center or contact center management

Location : Mumbai

Job Role :

- Develop and implement HR strategies and initiatives aligned with the overall business strategy

- Bridge management and employee relations by addressing demands, grievances or other issues

- From the call center or contact center function managed high retention and attrition rates

- Effective communication abilities

- Practical knowledge of Excel and PowerPoint; completion of extensive employee engagement tasks

- Assisted with HR Projects

- Manage the recruitment and selection process