HR Lead - People Operations

Job Description:

Responsibilities:

1. People (HR) Operations Management:

- Develop and implement HR policies and procedures, ensuring compliance with local labor laws and regulations.

- Oversee the employee lifecycle processes, including onboarding, offboarding, and employee transfers.

- Implementing employee onboarding and orientation programs, ensuring that new employees are integrated into the organization and understand their roles and responsibilities.

- Manage employee records and HRIS system, ensuring data accuracy, integrity, and confidentiality.

- Taking ownership of and managing employee benefits programs, including health insurance, retirement plans, and other employee perks.

- Continuously review and improve HR processes to enhance efficiency and streamline operations.

- Collaborate with cross-functional teams to implement HR programs and initiatives.

- Managing employee relations issues, including investigations, conflict resolution, and disciplinary actions.

2. HR Data Analysis and Reporting:

- Analyze HR metrics and data to identify trends, patterns, and areas for improvement.

- Prepare regular reports and dashboards on HR key performance indicators (KPIs) for management review.

- Provide insights and recommendations based on data analysis to support strategic decision-making.

3. Employee Engagement and Recognition:

- Support the design and execution of employee engagement initiatives, including surveys, feedback mechanisms, and recognition programs.

- Collaborate with stakeholders to develop and implement strategies to enhance employee satisfaction and retention.

- Coordinate employee events and activities, fostering a positive and inclusive work environment.

4. HR Compliance and Policies:

- Stay up-to-date with employment laws, regulations, and best practices, ensuring adherence to legal requirements.

- Develop and update HR policies and procedures, ensuring alignment with company values and culture.

- Conduct audits and reviews to ensure compliance with internal policies and external regulations.

5. Benefits and Leave Administration:

- Administer employee benefits programs, including health insurance, retirement plans, and other employee perks.

- Coordinate leave management.

- Serve as the point of contact for employees' benefits-related inquiries and escalations.

- Manage employee benefit vendors and be the point of contact in the organization.

6. Payroll Administration:

- Process and administer accurate and timely payroll for all employees, ensuring compliance with legal requirements and company policies.

- Collaborate with finance and accounting teams to ensure accurate recording and reporting of payroll data.

- Review and reconcile payroll reports, resolving any discrepancies or issues.

- Manage payroll-related taxes, deductions, and other statutory requirements.

- Stay updated on payroll laws and regulations, implementing necessary changes to maintain compliance.

Requirements:

Qualifications:

- Degree in Human Resources or a related field.

- 3-5 years of experience in HR/People operations, preferably in a fast-paced environment (tech start-ups).

- Strong knowledge of HR policies, procedures, and employment laws.

- Proficiency in HRIS systems and other HR technology tools such as Zoho People, Zoho Expense, ADP etc.

- Excellent analytical skills with the ability to interpret and present data effectively.

- Exceptional organizational and time management skills.

- Strong attention to detail and accuracy.

- Excellent communication and interpersonal skills.

- Ability to work independently and handle confidential information with discretion.