HR Head - Employee Relations/IR

HR Head-Employee relations/Candidates who is currently handling manpower strength of 6000 employees only should apply/Exp:12-20 years/Location: Mumbai

Our client is a service based company,an independent company.It has become the world leader in Quality of Life services.It ranges from food services to construction management, reception services to the maintenance of scanners and laboratory equipment, technical maintenance to leisure cruises, and housekeeping to rehabilitation services at correctional facilities... It provides clients with a wide array of on-site services.

Designation: Head – Industrial Relations / Employee Relations

Reports To: Vice President – Human Resources

Work Location: Malad (West), Mumbai

Experience:12-20 years

Key Responsibilities

- Ensure a high level of understanding and compliance with existing and proposed legislation for HR

- Liaise with the different trade unions present in the region & maintain an optimal relationship with them

- Manage the process of all new employee contracts within the region for both contractual and regular positions for sites and office employees

- Interact with clients and ensure full compliance and utilisation of resources

- Establish a strategic relationship with senior management, operations and support departments to ensure effective management of HR advice and support in recruitment, training, performance management and
career & succession planning

- Liase with the Government authorities on compliances and labour issues

- Develop and maintain a network of HR contacts with HR professionals, placement agencies, hotel management, catering, engineering and legal advisory bodies to ensure that HR knowledge is current and updated

- Analyse trends and data to ensure operationally sound and effective human resource systems & industrial relations Maintain projects within the approved budget and established timeframe

- Promote Diversity and Equal Employment Opportunity Promote, implement and assist in the coordination of company’s existing and proposed reward and benefit programs and organise welfare
programs

- Ensure that the operations team in the region are provided with IR advice as and when required

- Oversee & support the management of the staffing function in the region in line with the national strategy and ensure it operates to budget Coordinate with the HR team effectively

- Ensure a satisfactory level of education to all Functional, Operational & HR Managers on their role in the area of Employee Relations

- Establish continual enhanced levels of implementation of the existing Employee Relations interventions like DOST, Grievance Management, Staff Welfare, etc.

- Coordinate & assist the Region HR teams in effective implementation of the above

- Study the efficacy of the existing Employee Relations interventions & suggest progressive modifications so as to enrich the outcome of each of the intervention

- Interact with clients and ensure good understanding of the expectations so as to synchronise the interventions & have Site specific Action Plans for Key Clients / Large Accounts in every region and also for IR sensitive accounts.

- Establish KPI based performance measurement mechanism; conduct reviews & report status on a monthly basis

Desired Profile

- Thorough knowledge of labour laws

- Exhaustive experience in handling trade unions & interest groups

- Sound negotiation skills

- Ability to think “out of the box”

- Excellent communication, presentation & management skills

- Excellent interpersonal skills

- Effective time management skills

- Customer Service focus

- Proactive and confident

- Team player

- Complete understanding of the need to maintain confidentiality at\ all times

- Ability to develop self and others

- Conflict handling skills

- Process oriented

- Basic Understanding of Budgets & Financial Management in a Profit & Loss environment

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