HR Business Partner - Strategic Sales - BPO/ITeS

HRBP Sales

Job Purpose:

To design and implement effective people strategy for Growth office. Work with HR leader and, BU Sales leaders to increase effectiveness of sales talent to achieve organizational and functional goals.

Accountabilities:

Strategic Sales Transformation Partner:

- Lead and manage strategic sales talent transformation projects.

- Research on best practices of sales organizations.

- Advance performance analytics

- Effective management of relationships with key leaders by building collaborative network.

- Work collaboratively with various HR COEs to ensure effective implementation of strategic HR initiatives.

- To understand business trends and provide solutions in line with the industry's best practices.

- Be the Touch point for escalated issues related to people.

- Deliver as per defined service standards and timescales.

- Create and execute communication plans to increase awareness and adoption of defined initiatives

Talent Management:

- To ensure 'right' talent is sourced for the 'right' position in conjunction with functional leaders and recruitment teams

- Effective Performance Management - Ensure Goal Setting, 1-0-1's, HYR, Annual appraisals are happening on time in alignment to company goals

- Ensure IDP's are created on time and with required quality, L&D interventions are planned and executed as per skill/competency requirement, with desired outcomes

- Succession Planning process is devised for key positions and is regularly monitored and reviewed.

- Devise Career Progression plans for the key talent and monitor regularly

Manage attrition - drive employee engagement:

- Study attrition trends and devise action/impact/mitigation plans

- Study industry trends and advise business on key best practices

- Look at existing retention and reward systems and provide/suggest solutions as per business needs

- Devise track, band and location wise employee engagement plan and calendar for increased engagement.

Compliance on all required parameters:

- Design systems and checks to continuously monitor and ensure that all processes and procedures (related to payroll, PMS cycle, etc.) are adhered to.

- Ensure compliance to all regulations related to HR, SOX and internal audits

- Develop processes and checks for the compliance of any new regulation