HR Business Partner - BPO

To provide service to the assigned Business vertical in guiding business with their people management responsibilities and manage employee relations covering the entire employee life cycle.

Generic :

Assistance to Business (Generic) :

- To provide support to the assigned business and to guide them on all employee management activities covering the employee life cycle that is given below in different sections

- To aid business /Line Managers with changes in policies and procedures, if any.

- To provide support to Business in dealing with cases related to disciplinary, grievance, PIP and absence management

- Handle employee concerns related to grievances and escalations on HR policies & practices and other disciplinary procedures

Specific :

- First Time Experience

- Deliver Timely Induction

- Creating a long lasting new joiner experience during Induction

- Ensuring Induction Feedback is excellent for all verticals

Compliance :

- Closing BGC/Credit Check Cases/Clearing ISO Audits/Risk Register

- Supporting and leading various internal and external audits

People Connect :

- Early Engagement, Strategic People Connect, Policy Awareness

- Drive strategy attracting cultural integration and feeling of belongingness

- Each People connect will have strategy linked to business challenges and will derive ESAT theme out of it

Employee Engagement :

- Driving Fun Activities, Surveys

- Weaving various survey results to People Connect Output - Proactive Actions Ideated

Reports :

- Sending periodic reports effectively in a structured format - Well written

- Ability to design well-structured presentation a must

Training and Development :

- Ability to deliver training - Policy related training programmes

Code of Conduct/Grievance :

- Effectively handling Disciplinary / Grievance

- Ability to written warning letters/show causes

- Design proactive measures to curb disciplinary and grievance

Transfers :

- Manage transfer of employees inter location and intra location.

- Ensure adherence to all processes during transfers

Performance Improvement Plans :

- Handle Performance Improvement Plans for below average performers.

- Support business in initiating a PIP plan for such employees.

- Conducting audits while employee on PIP

- Ensuring fair opportunity for employees on final stage off the plan

Exit Management :

- Conduct Exit Interviews

- Effective design strategies basis findings of the exit interviews

- Seek various options to retain an employee.

- Analyze the feedback points for continuous improvement of the organization & present to business

Stakeholder Management :

- Attending periodic meetings with the business

- Providing valuable findings and solutions thereafter

Salary Offered : 8-10 LPA