HP - Client Mgmt/Account Exec - Infra

Client Management/Account Executive (Infrastructure Domain) – Hewlett Packard

Location- Mumbai

- Plans and directs the delivery of contracted business activities throughout the contract's lifecycle (from business development through contract closure) for portfolio of contracts, not to exceed 6.

- Accountable for the financial performance of the contract - in terms of Revenue / Margin and Growth potential on the portfolio of contracts.

- Accountable for customer satisfaction with respect to annuity or outsourcing services

- Establishes yearly budgets and controls expenses to achieve financial goals

- Leads more complex business negotiations or portions of extremely large contracts of >$50M across regions.

- Directs solution, operational service, partner, and sub-contractor teams that deliver services to the customer

- May hire, lead, inspire, and manage a small account team.

- Leads the account leadership team which is comprised of Sales, Delivery Management, & Client Management). In this capacity, responsible for:

- Directs the planning, assessment and development of new business
opportunities in partnership with HP sales

- Develops and nurtures senior management or executive-level relationships with the customer

- Significant contributor to the development of long-term strategic account plan; leads substantial portions of the strategic account plan

- Pro-actively contributes to the customer's business improvement, planning and budgeting process

- Maintains effective communication with and between all functional areas of the account team, as well as with HP at large including its executive leaders

- Leads the Customer Management Office which includes Account Delivery Manager.

- Generates additional revenue thru "product pull thru" after an Managed Services (MS) outsourcing

- ~$50M/year revenue for total portfolio of contracts, not to exceed 6

Education and Experience Required:

- BE/MBA with 8-10 years' of Client Management & Minimum 20 + years industry experience mainly in “Infrastructure Domain”

- Track record of managing somewhat complex Portfolio of Annuity Services deals in region of $50 - 100 million per annum.

- Experience in large revenue deals to include combination of multi-country/ business unit/product line.

- Proven track record in business P&L management, financial concepts and contract law

- Experience in developing executive level customer relationships including very good negotiation, presentation and communication skills at executive levels.

- Proven track record in leading large, virtual teams, influential, able to work across organizational boundaries, dealing with ambiguity and setting up internal networks.

If in case you would like to know more about this opportunity or would like to apply for this opening, pls send me across your profile at harsh.verma@hp.com