12/04 Nitika S Sah
Manager at Home Credit India Finance

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Home Credit - Manager - Product Management (3-9 yrs)

Delhi Job Code: 686417

Summary

The objective is to build products from existing ideas and drive implementation new ideas into functional products that are fit for the market in which HCIN operates.

Job Responsibilities

- Manage applications within product department ownership - support and testing

- Must understand internal customer problems/issues and provide system solutions promptly

- Adherence to existing processes and governance

- Provide escalated application support for complex technical problems

- Act as business liaison between our business and professional teams to restore services and identify and correct core problems as well as training needs

- Product-related application parametrization for all products with an in-depth understanding of how different parameters influence other applications/services

- Aware of all changes applied to systems, e.g., upgrades, bug fixes, patching and understands the impact on existing processes within the product department

- Recommends system and process modifications to reduce user problems and improve customer service

- Works on constant standardization of applications with current business processes

- Mapping existing/to-be processes and producing procedures/user manuals

- Excellent organizational skills, ability to prioritize effectively, and experience with technical project management and change management

- Ability to understand customer urgency and sensitivity of the problem

- Ability to speak confidently and communicate clearly with internal customers

- Service-oriented, reliable, responsible, self-motivated, and enthusiastic

- Ability to interact with all levels of an organization in a professional, and courteous manner

- Ability to work productively in cross-functional teams or resourcefully and independently as an individual.

Desired Profile

- 3-7 years of Product Management or equivalent experience

- Extensive experience in product management, product development, and project management in leading cross-functional teams in the delivery of significant new products or services in e-commerce, retail, internet products or related fields.

- Have general knowledge of competitive offerings regarding features and price

- Should have experience of Service Design, Corporate Agency Insurance, Bank Assurance

- Should be independent in approach

- Should be a go-getter and high on insights

- Strong analytical and critical thinking skills

- Team player that works well in collaborative and matrix management situations.

- Must have strong analytical and quantitative skills with the ability to use data and metrics to justify requirements, features and drive management of the product.

- Exceptional written and verbal communication skills with the ability to create a compelling positioning/messaging strategy and present complex information clearly and concisely.

- Excellent problem- solving, organizational and analytical skills, with the ability to evolve product strategy based on research, data and industry trends

- Conversant with relevant technologies. Keen awareness of technology trends and their potential influence

Who should join?

- If you are willing to face new challenges and want to apply your data knowledge for growth / future of company, then Home Credit can give you this opportunity.

- Home Credit can provide you platform to show your skills & suggest valuable ideas to company. This experience can improve your knowledge area & give future career possibilities.

- Opportunity to work in a team of enthusiastic professionals who have good knowledge in this field & willing to work for company.

Women-friendly workplace:

Maternity and Paternity Benefits

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