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06/11 Garima Singh
Talent Acquisition at Home Credit

Views:2575 Applications:218 Rec. Actions:Recruiter Actions:58

Home Credit - Channel Development Manager (6-12 yrs)

Ahmedabad/Bangalore/Chennai/Mumbai Job Code: 761594


Build POS excellence through distributing of various new products and services, in offline network. Expansion of products and services across new geographic locations within the country, using lead distribution system

Key Responsibilities:

- Responsible for the distribution of different type of leads in offline network

- Ensuring timely closure of the leads for products and services

- Act as single point of contact from offline distribution perspective for other customer acquisition channels

- End to end ownership of lead distribution system, including new feature releases

- Coordinate closely with the HQs teams for offline distribution of new products and services

- Provide inputs to the cross function teams for sales/product pitch/on-boarding/servicing

- Connect with distribution network and provide feedback to the cross-functional teams about the new requirements

- Participation in design of policies and provide compliance network behavior with company's processes

- Participation in development of procedures and policies of communication, training, efficiency improvement and incentive structure

- Remotely engage with the offline network to achieve the sales target plan and lead conversion ratio

Accordant with responsibility area:

- Directs the operation of the processes, autonomously within established procedures and practices as well under supervision on unusual matters; reviews progress with management

- Anticipates patterns and links; looks beyond the immediate problem to the wider implications.

- Generates new and innovative solutions to given problems; takes new perspective using existing solutions; use best practice and knowledge.

- Participation in design and implementation of policies and procedures to facilitate processes and clarify and correct procedural problems.

- Adapt departmental plans and priorities to address resources and operational challenges.

- Provides guidance; coaching and mentoring to colleagues.

Required Skills

- Any graduate/post graduate

- Project management skills

- Proven ability to drive projects from plan to close

- Demonstrated ability to communicate, present and influence credibly and effectively at all levels inside and outside of the organization

- Exceptional listening, negotiation and presentation skills

- Proven organizational skills and ability to handle multiple priorities simultaneously

- Exceptional oral and written communication

- Good analytic skills (planning, operational)

Women-friendly workplace:

Maternity and Paternity Benefits

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