11/07 Nitika S Sah
Manager at Home Credit India Finance

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Home Credit - Assistant Vice President - Operations - Loan Registration (12-15 yrs) Premium

Gurgaon/Gurugram Job Code: 719501

Job Title : Assistant Vice President

Summary :

- Highly effective management professional emphasizing innovation and creativity in solving complex problems. Energetic and results- focused with success in developing and leading diverse teams to achieve outstanding results.

Job Responsibility :

- Controls Mail room process for the respective zone.

- Accountable for Back Office (Loan Registration) Process for the Zone

- Handles Outgoing Payment processes like- Disbursement to the Dealerships, Customers & Overpayment Refund.

- Responsible for Incoming Payments processes- Payment Channels- Auto Debit, online & Cash Channels.

- Development of new Payment Channels to provide wide coverage, economical & Cash payment options to the customers.

- Prepares Payment Channel strategy for the organization.

- Vendor Management including Onboarding & Deboarding vendors and payments.

- Helps in increasing Customer scores.

- Runs various projects for Cost saving, process improvements & increase customer satisfaction.

- Shares ideas as well as best practices to achieve the organization goals

- Responsible for formulating business strategies with the heads of different departments.

- Assists for formulating various policies for the department. Also studies the effects of these strategies and policies. If found ineffective, suggests revisions and its implementation.

- Has to manage team and ensure that the staff in the department are working according to the schedule.

- Submits the performance reports to the senior management for periodical reviews.

- Must be able to troubleshoot any conflicts arising in the processes either independently or with a team of experts.

Work Relations (Jobs / Positions and Cooperation Activities) :

Within The Company : With Operations Team and Other Departments

Outside of The Company : Vendor- s, Global Teams for Functional specifications

Desired Profile :

- Master's degree in any discipline.

- At least 12+ years of experience in same field.

- Expertise in handing a big team of various sub department/ person should be diversifying in nature.

- Advanced knowledge of MS Office (especially Excel - macros, formulas, VBA; PowerPoint, Word)

Who should join?

- Excellent Communication and presentation skills

Women-friendly workplace:

Maternity and Paternity Benefits

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