Hoichoi TV - Business Analyst

Key Responsibilities :

- To work closely with various teams, business heads & stakeholders to identify, define and track key business metrics for business processes.

- To analyse the tracked business metrics and provide considerable insights to key stakeholders

- Analyse business data & customer data from multiple channels to uncover and recommend improvements to the Customer Experience

- Work on large datasets to conduct business analysis, identify key drivers and translate data into actionable insights

- Drive business process improvements consistently

- Work on Financials and do business projections

- Identify bottlenecks across various departments and help achieve relevant business metrics

- Create dashboards to view data across various teams

- Regular presentations of key insights to stakeholders

Requisites/ Qualification :

- Bachelors in Engineering, Computer Science, Maths, Statistics, or related discipline

- 2+ years of experience in Business Analyst domain

- Experience working with large qualitative & quantitative data sets for analysis purposes

- Strong/expert proficiency in Microsoft Office & G Suite with excellence in PowerPoint, Google Slides, Word, Excel & Google Sheets

- Understanding of and experience using analytical concepts, analysing data, drawing conclusions, and developing actionable recommendations for business units

- Experience in large data analysis, data driven consulting, BI and analytics, reporting, dash-boarding, visualisation tools like Power Bi, Tableau is a plus

- Strong knowledge of MS Excel

- Must be a self-starter who requires minimal supervision, with excellent problem-solving skills

- Ability to independently plan and execute deliverables

- Ability to multitask and work on a diverse range of requirements

- Ability to collaborate with teams