Hexaware - Manager - Six Sigma - Black Belt

Accountabilities & Responsibilities:

Functional Aspects:

- Drive the Process Excellence culture using Lean Six Sigma methodology across the organization with commitment, passion and persistence

- Lead Transformational initiatives within Business Units to meet the BU goals and objectives

- Lead/ participate in Six Sigma and Lean projects

- Identify and Mentor Six Sigma and Lean projects

- Mentor Green/ Black Belt Trainees

- Participate in consulting assignments- Internally and at Client site

- Support/ Enable change management ensuing from the projects

- Value stream Mapping/ Process mapping

- Follow up on action items

- Recommend new/ improvements to delivery models

- Previous experience in transactional quality

- Should be aware of quality parameters, setting up quality framework for operations

- Identify and ensure implementation automation projects, process improvements and cost optimization opportunities

- Support maintenance of World Class Delivery standards

- Support Initiatives from CEO's office through CEO PMO

- Create reports for COO, Functional heads\Operational Heads and QPE

- Monitor dashboards and issues for early warning signals and trends

- Support for RFP, RFI, Sales Collaterals

- Six Sigma and other (ARM grid) trainings

- Participate in various meetings as part of the profile

- Ensure compliance to ISO 9001/ 27001

Behavioral Aspects:

- Should be self-driven and proactive

- Should be a team player

- Should have good analytical and communication skills

- Should be able to maintain cordial relationship with customers

- Should be detail oriented

- Should be able to creatively solve issues and conflicts

Qualifications and Technical Competencies Required:

Education:

- Graduate in any stream with Six Sigma Green or Black Belt Certification from a reputed institute/ company and Graduate / Post Graduate in Statistics (Desirable)

Experience:

- 2 - 3 Years in a Six Sigma Black Belt role

Technical Competencies: (Job related)

- Analytics

- Good knowledge of MS Office

- Well equipped with statistical tools (Minitab)

Soft Skills: (Job related)

- Professional etiquette

- Good Communication skills

- Good interpersonal skills

Others - Visio / Bizagi

Mandatory: BB certification