Hexaware - Manager/Senior Manager - Process Excellence - Black Belt - BFS Domain

Job Description :

- Drive the Process Excellence culture using Lean Six Sigma methodology across the organization with commitment, passion and persistence

- Lead Transformational initiatives within Business Units to meet the BU goals and objectives

- Lead/ participate in Six Sigma and Lean projects

- Identify and Mentor Six Sigma and Lean projects

- Mentor Green/ Black Belt Trainees

- Participate in consulting assignments Internally and at Client site

- Support/ Enable change management ensuing from the projects

- Value stream Mapping/ Process mapping

- Follow up on action items

- Recommend new/ improvements to delivery models

- Previous experience in transactional quality

- Should be aware of quality parameters, setting up quality framework for operations

- Identify and ensure implementation automation projects, process improvements and cost optimization opportunities

- Support maintenance of World Class Delivery standards

- Support Initiatives from CEOs office through CEO PMO

- Create reports for COO, Functional heads\Operational Heads and QPE

- Monitor dashboards and issues for early warning signals and trends

- Support for RFP, RFI, Sales Collaterals

Mandate Requirement :

- Must be a black belt certified

- Should have process excellence experience in Banking & financial service domain with a BPO