Hexaware - AVP/VP - Presales - Contact Center

Graduate / Post Graduates / MBA from a reputed institute.(Top Ranked Institutes)

Experience

- Experience of 18-23 - years in Presales /Sales with at lead 15 years around Contact Center with last 3-5 years purely focused on New age Contact Center ( Voice BOT, Chat BOT, Mobile App based solutions )

- Excellent understanding of industry around least Ecommerce & retail, BFSI, Hi-tech & telecom & must have done large deals globally.

- Must have excellent presentation skills as well a great story teller.

- Must have very good exposure on Cloud based Telephony, Understands and has sold Omni Channel App based solutions.

- Must have international exposure preferably North America market.

- Has pleasing personality & should be able to gel with new members ( especially his team will be mix of experienced and Millennials /Gen Z)

- Has to be self-starter and has the ability to create new Art of possible (true consultant). Cannot be someone who is sitting on past laurels as she/he has to start from scratch and build a USD 150- 200 mn. business with us in next 2 years.

- Must know the art of creating new partnerships & larger echo system in and around CX.

- Does not shy away from taking targets & has the keenness to write executive summary & solutions.

- Having Operations exposure can be a good to have.

Interested candidates can connect on 7208044973