HealthPlix Technologies - Head - CRM

About HealthPlix :

India's largest Electronic Medical Records Company, Trusted by over 6K Doctors, we aim to grow 10X in the next 1 year. We are looking for Rockstar candidates to join the team and be a part of the fastest growing Healthcare Startup of India.

What you would do ?

It's a core leadership role, working with Heads of Departments.

- Lead a team of Campaign Managers, Community Managers and Content Creators ~10 member team

- Lead the strategy for CRM across our family of products

- Own overall Plan, Execution of CRM Campaigns (Promotional, Triggered, Product led) through team

- Product Manage Tech Integrations, Develop and Maintain Customer Segmentation and Product Workflows for maximum customer engagement / other goals

- Own the entire Community Marketing Charter for the company

What an Ideal Candidate Looks Like:

5+ years direct experience in setting up / scale CRM systems. An ability to manage entire CRM at a scale of 100K-1Mn users. Sharp Insights for engagement / retention. Prior ECommerce, B2B Saas Experience a plus.