HealthPlix Technologies - Head - CRM

Responsibilities:

- Lead a team of Campaign Managers, Community Managers and Content Creators ~10 member team

- Lead the strategy for CRM across our family of products

- Own overall Plan, Execution of CRM Campaigns (Promotional, Triggered, Product led) through team

- Product Manage Tech Integrations, Develop and Maintain Customer Segmentation and Product Workflows for maximum customer engagement / other goals

- Own the entire Community Marketing Charter for the company.

Requirements:

- 5+ years direct experience in setting up / scale CRM systems.

- An ability to manage entire CRM at a scale of 100K-1Mn users.

- Sharp Insights for engagement / retention.

- Prior ECommerce, B2B Saas Experience a plus.