HealthifyMe - Account Manager - Corporate Sales

About Us :

We were founded in 2012 by Tushar Vashisht and Sachin Shenoy, and incubated by Microsoft Accelerator. Today, we happen to be India's largest and most loved health & fitness app with over 4 million users from 220+ cities in India. What makes us unique is our ability to bring together the power of artificial intelligence powered technology and human empathy to deliver measurable impact in our customers' lives. 

We do this through our team of elite nutritionists & trainers working together with the world's first AI powered virtual nutritionist - "Ria", our proudest creation till date. Ria references data from over 200 million food & workout logs and 14 million conversations to deliver intelligent health & fitness suggestions to our customers. Ria also happens to be multi-lingual, "she" understands English, French, German, Italian & Hindi.

Recently Russia's Sistema and Samsung's AI focussed fund - NEXT, led a USD 12 Million Series B funding into our business. We are the most liked app in India across categories, we've been consistently rated as the no:1 health & fitness app on playstore for 3 years running and received Google's "editor's choice award" in 2017. Some of the marquee corporates in the country such as Cognizant, Accenture, Deloitte, Metlife amongst others have also benefited from our employee engagement and wellness programs. Our global aspirations have taken us to MENA, SEA and LATAM regions with more markets to follow.

Company website : www.healthifyme.com

Job Title : Account Manager

Location : Bangalore

Job Description :

We're looking for a talented and highly capable Account Management professional to drive HealthifyMe's sales and generate repeat business. The ideal candidate will have a track record of exceeding quota, closing six to seven-figure deals along with strong, well-established relationships with target clients, business and channel partners, and in general, have a good sense of the health & wellness space.

Responsibilities and Duties :

- Be the primary point of contact and build long-term relationships with customers

- Help customers through email, phone, online presentations, screen-share and in-person meetings

- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors

- Ensure the timely and successful delivery of our solutions according to customer needs and objectives

- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders

- Forecast and track key account metrics

- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

- Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

- Responsible for keeping current clients satisfied and delivering exceptional client service on a day- to-day basis

- Monitor and analyze customer's usage of our products and services.

- Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships

- Liaise between the customer and internal teams

Requirements :

- Proven account management or other relevant experience

- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level

- Experience in delivering client-focused solutions based on customer needs

- Proven ability to manage multiple projects at a time while paying strict attention to detail

- Excellent listening, negotiation and presentation skills

- Excellent verbal and written communications skills

- 5+ years of sales experience with 3+ years in key account management.

- Self-motivated and able to thrive in a results-driven environment

- Natural relationship builder with integrity, reliability, and maturity

- Ability to prioritize among competing tasks

- Critical thinking and problem-solving skills

- Keen attention to detail and adherence to deadlines