Head/VP - Logistics - Plant Operations

Job Summary:

Reference Code:

Job Title: Vice President - Head Plant In bound & Out Bound Operation

Division/Department: Plant - SCM (Inbound & Out Bound Operation)

Reporting to: Plant /Facility head

Direct Reports: Peer Group & Support Team

Job Requirements:

Role Description:

- To provide leadership for all inbound & outbound operation in the Plant state for effective merchandise delivery by implementing the warehouse strategies and plans with Plant as per SOP, standards and guidelines

Financial:

- Manage the operations in an effective way so as to optimize costs

- Manage P & L of Palnt

Operational:

- Prepare the resource plans in terms of manpower, equipment, finances etc Location wise

- Prepare the annual cost budgets per location and allocate funds to ensure effective D&L operations; Also monitor the budgets and variances

- Strong controll and management on entire Inventory supported by database for In bound or out bound articles.

- Ensure the management of Warehouses/ Other logistic/Transportation centers and the other units as per the plans to ensure the effective receipts, storage, processing and shipping of merchandise or articles.

- Ensure the effective management of the transportation operations in the state by appropriate planning, optimization of the transportation costs to move merchandise from Client to Warehouse & warehouse to designated Location

- Coordination with Plant Head for overall roll out plan for Customer and associate partner for smooth execution.

Alignment to the Business Goals :

- Develop the people plans, select and acquire the right people with the help from Plant Head & HR required for managing the operations in the Plant and ensure the smooth operations

- Manage the Health, Safety, Environment and Fire process effectively to ensure the health, safety and security of people involved in the operations and ensure all during Inbound & Outbound Operation.

- Supervision of dashboard and reports, DO generation and LR copy, dispatch of Inventory, Stock adjustment in alignment, Inventory Ageing analysis,Inventory turnover analysis, Creation of Customer Master, Vendor Master, Product Master

- Ensure the shrinkage control by effectively implementing the Loss Prevention strategies in the state

- Ensure all the IT roll out is as per the plan and IT support is available for smooth operations in the Plant.

- Ensure the Quality culture and service exellance in the operations by implementing the quality assurance processes and strict adherence to the quality processes and norms set for the operations

- Ensure all statutory and regulatory compliances in the as per factory act or the state norms required for In/out Operation.

- Continuously strive for business excellence by developing plans and implementing the same for continuous improvements for the better productivity in the operation.

- Ensuring coordination with Plant head for transition of clients inventory alignment on SLAs-

- Single point of contact for Plant to handle all the dispatches/shipments of the client, end-to-end, ensuring high standards of service delivery

- Ability to analyze supply chain needs of clients and improvise operational strategies and provide recommendations

- Communicate results to key stakeholders in order to support informed business decisions by providing in-depth analysis and recommendations

- Liaisioning with all internal teams (External Supplier, Internal raw material dept,concerned based in plant coordination Sales & Marketing, Logistics, Warehousing, Operations, Finance) to meet client requirements/ queries and ensuring that the problems are resolved swiftly.

- Continually seeks opportunities to increase customer satisfaction and deepen client relationships and manage client expectations effectively

- Continually develop new initiatives of optimising the revenue for company by providing new ideas, planning and excution roll out.

- Maintaining strict adherence to the internal Standard Operating Procedure during Inbound and outbound for client handling and management

- Creating service level agreements for each client to smoothen internal service delivery

- Understanding client requirements for Value Added Services in during shipment out bound and co-ordinating with the internal teams for better service.

- Improvement in performance of Internal & external client facing teams with proper process analysis and control of operations process in line with standards and guidelines laid by management.

- Ensuring accurate invoicing and coordination with accounts receivables to collect payments within the credit period

- Ensuring generation of day to day,weekly or monthly basis MIS and timely updates the client pertaining to its shipments.

People Development:

- Ensure that the people are trained based on the training needs. Coach, mentor and develop people by imparting the relevant knowledge and skills continuously

- Lead, engage and motivate the team better retention and productivity

- Grievance Management

Key Performance Indicators: Suggested Measures:

- Operations Costs Value/ Budgetary Variances

- Merchandise Delivery Timely Deliveries/ Variance from SLAs

- Damage & Shrinkage Control % reduction

- Process Improvements Productivity Improvement %

- Quality Management Compliance

- Employee Satisfaction Survey Index

- Customer Satisfaction Customer satisfaction index

- Safety % reduction in accidents

Key Accountabilities:

- Servicing all client queries/ requests/ issues and acting as a single point of contact on behalf of Company

- Lisioning with internal stake-holders e.g. logistic Team and various SCM mechanism for executing of the shipments as per the SLAs.

- Timely & proactive communication to the Client and the Sales team

Desired Candidate Profile:

- Functional Skills Well versed with SCM mechanisms and related procedures

- Result orientation, Customer focus, Commitment to excellence

- Service delivery, Strong inter-personal, communication & Techno savvy - Sap MM module.

- Ability to multi-task and priorities under stringent deadlines

- Proactive, self motivated and focused with a sharp attention to detail

- High degree of orientation to serve the client.

- Skills in managing a large distribution and logistics operations

- Result Orientation and Strategic thinking

- Innovation & creativity and Commitment to excellence

- Decision Making and Customer Centricity

- Soft Skills / Personal Characteristics Excellent communications and presentations skills.

- Energetic and goal oriented.

- Resourcefulness, maturity and high level of initiative.

- Solution-driven with extensive experience in SCM, Financial understating.

- Experienced in commercial contract interpretation and build-up strong relationship with customer.

Experience Range: 18-22 Years in Plant/Facility WH Ops/SCM Operation or similar operation like Handling Logistic terminal, Transportation.

Qualifications: B. Tech (Mechanical/Electrical) or Degree in Engineering & PGDM in SCM or related Discipline

Nature of experience (Sector / position / role) Logistics, supply chain, client services, Plant operation, Defense Services (any discipline with knowledge in supply chain) and Bulk Cargo handling (steel/automobile) Industry.

Business Approval:

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Date of release