Head - Training - Service Industry

Responsibilities:

- Create and execute learning strategies and programs

- Evaluate individual and organizational development needs

- Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)

- Design and deliver e-learning courses, workshops and other trainings

- Assess the success of development plans and help employees make the most of learning opportunities

- Help managers develop their team members through career pathing

- Track budgets and negotiate contracts

- Hire and oversee training and L&D Specialists

Requirements:

- Proven experience as an L&D Manager, Training Manager or similar

- Current knowledge of effective learning and development methods

- Familiarity with e-learning platforms and practices

- Experience in project management and budgeting

- Proficient in MS Office and Learning Management Systems (LMS)

- Excellent communication and negotiation skills; sharp business acumen

- Ability to build rapport with employees and vendors

Education Qualification - MBA/PGDM (HR)