Head - Telesales - IT

Head - Telesales

1. Leading a team, attending to inbound queries / creating outbound calls for identified / new enterprise customers

2. Services, solutions and product pitch - enterprise & B2B

3. Customer negotiation

4. Successfully converting inbound queries to sales.

Deal closures

5. Order related queries

6. Post installation service follow ups

7. Follow ups on Licenses & Subscription enterprises - for extension & renewals

8. Product understanding of the businesses that fall under Back2Back / CTO / Enterprise IT solutions at Redington Ltd

9. Analysing & sharing daily / weekly/ monthly performance V/S Plan . Measuring across key metrics nuances to the ISR business