Recruiter Specialist at Randstad India Pvt Ltd
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Head/Technical Writer - Product Documentation (10-12 yrs)
Head/Technical Writer - Product Documentation
Major Responsibilities :
- Develop and oversee technical documentation, learning management & developer community content strategy for Organization's products
- Develop LMS, video courses, certifications on products and delivery excellence
- Create online self-help system for all products
- Create and manage learning & Management knowledge sharing online communities
- Maintain documentation of SDLC and integration with tools, release notes
- Liaison with internal & external stakeholders for collating & creating pool resources on products information, create user manual guides.
- Communicate and evangelize the importance of shared knowledge and related practices across organization
- Develop a Product Documentation team from scratch and ensure that it works seamlessly with development teams
- Manage, mentor and help team members to learn and grow and provide the right objectives and the right resources to the teams so the outcomes are as expected
- Track developments in tools, learning trends and keep Company at leading edge of enablement for internal and external developer &Management implementors.