Head - Talent Acquisition - BPO/ITeS

Talent Acquisition (TA) Manager job description should contain the following duties and responsibilities:

- Investigate and determine employee needs

- Develop a sustainable talent acquisition and hiring plans and strategies

- Design, plan and execute employer branding activities

- Encourage employees to be brand ambassadors

- Plan employee referral programs

- Use HRIS, Recruitment Marketing tools

- Source and find candidates qualified for open positions perform analysis of hiring needs and provide employee hiring forecast

- Design, plan and execute selection processes (conduct interviews and screening calls, administer psychological tests etc.)

- Reviews employment applications and background check reports

- Find bottlenecks in the recruiting process

- Perform candidate and employee satisfaction evaluations and workshops

- Plan procedures for improving the candidate experience

- Suggest measures for improving employee retention

- Lead, oversee and supervise members of the recruiting team

- Use sourcing methods for hard-to-fill roles

- Attend career and college fairs, and similar events

- Determine HR and recruiting KPIs

- Create and present KPI reports