We have been retained by one of the Large MNC to identify Head Supply Chain / Service Delivery Location: Mumbai Role Purpose : - Directed service delivery operations of INR 600 crores business annually. Spearheaded bottom line &amp; profitability enhancement encompassing timely completion of projects and closure of non-profitable sites to reduce losses &amp; control key costs. - Act as a Site Director and supervised complete management &amp; administration services of the facility. Recognize as a part of Steering Committee and a Key Decision-maker for new initiatives &amp; new opportunities. Should Have handled Cash logistics of Indian Banks and should have handled multiple banks. Key Responsibility : - The Head Service Delivery is responsible for developing, operationalizing and maintaining a strategy for Service Delivery. - Partner with key stakeholders &amp; Continuously evaluates and identifies opportunities for optimizing systems, solutions and processes to achieve operational efficiencies and effectiveness. - Maintaining positive relationships with customers -Banks - Identifying customer needs and overseeing service delivery within the business context. - Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently. - Managing finances and budgets. - Determining ways to reduce costs without sacrificing customer satisfaction. - Assessing customer feedback and using your creativity to establish, improve, and refine services. - Remaining organized and meeting deadlines. - Building partnerships and liaising with team leaders to determine the company's services, delivery criteria, and solutions for issues that may arise. - Assessing customer feedback and improving procedures accordingly to ensure that great customer service is provided at all times - Responsible for the automation of entire back end operations for Cash - Minimum of 14 years of full-time experience leading operations in FMCG, Retail, Logistic, Port etc. Age - 38 to 45 Competencies : - Must have strong business knowledge and experience with the ability to provide reports and analysis of financial position and forecasts, develop and implement strategic plans within context of the larger picture. - Knowledge of principles and practices of modern management and administration; governmental policy, financial analysis; project management; and personnel management. - Must be able to develop business processes and management of projects and drive improvements in the current systems and practices Should you have the relevant qualifications mandated above and are interested and feel free to give a call Deepti Antani on +91 9825312023

Mumbai

Head - Service Delivery - Logistics 

Head - Service Delivery - Logistics  ,Job Description for Head - Service Delivery - Logistics  in SUMS CorpSolutions in  Mumbai for (14-18) years of experience. Apply Now!

Job Description for Head - Service Delivery - Logistics  in SUMS CorpSolutions in  Mumbai for (14-18) years of experience. Apply Now!