Head - Supply Chain - FMCG/Retail

- Demand & Supply planning

- Manage and meet diverse Channel forecasting, planning, order entry and fulfilment

- Inventory planning to meet customer service level agreement without affecting excess inventory and penalty on delayed deliveries or short supplies

- Engage with internal customer from strategic account level planning (monthly, quarterly, annual) to delivery, accountable for resolving operational challenges and provide support for periodic terms of trade reviews

- Anchor Channel S&OP and to enable and to improve the forecast accuracy

- Shares supply visibility, risks, and opportunities to maximize sales

- Own the PDCA cycle to improve customer fill rate, bring process robustness in forecasting, availability, order-entry, appointment and delivery cycles

- Operationally manage & control commercial inventory, according to agreed stock and service level targets agreed in the S&OP Handshake. Review Inventory levels and set replenishment targets

- Create supply plan for various SKUs to be procured in conjunction with procurement team

- Co-ordinate with procurement team to ensure timely material availability at warehouse

- Warehousing & logistics

- Ensure inventory accuracy at warehouse

- Ensure 3PL service provider's performance by regular monitoring & reviews

- Plan warehouse space and vehicle capacity for the season

- Ensure timely delivery of materials to the customer as per appointment schedule and requirements

- Optimize Warehousing & logistics cost without affecting customer service levels