Head - Spareparts Business - Commercial Automotive

Experience : 10 to 15 Years

Industry : Automotive (Preferred from Commercial Vehicle Segment)

Education : B.E. / B. Tech

Location : Pune

Key Responsibilities :

- Responsible for Spare Parts Business - Pan India.

- Responsible for development and growth of genuine parts business & parts share on a national level.

- Demand Planning, Sales forecasting, and Inventory Management.

- Devising strategies to ensure maximum fulfillment of sales targets.

- Responsible for Parts pricing, Competition benchmarking, and Perception building which influence customers buying decisions of vehicles.

- Dealer / Distributor management and Network development (primary and secondary) to increase Parts penetration in the market

- Customer support / Customer Care: Order processing, Payment instrument, Back Order Management, Service Level (FFR), guidance on Inventory and processes, Capability building.

- Improve performance indicators and ensure business partners i.e., parts distributors profitability and viability.

- Ensuring adherence to performance indicators of demand generation, supply performance, business management, manpower & financial requirements with the ultimate goal of having no customer wait for parts anywhere, anytime

- Accomplishing business plans for dispatch, retail, and network both primary & secondary Enabling network expansion; monitoring and assessing distributorship on various performance parameters.

- New Launch Planning - Initial Kits, Tools, Catalogues, Ordering Portals, Training, etc.

- Interventions across multiple levers in the Aftermarket value chain - Product, Sales, Supply Chain, Sourcing, Technical- to transform Spare Parts business