Head - Software Implementation

Head-Software Implementation

- The primary responsibility of the Implementation Project Manager is leading all aspects of the Project Management.

- The manager coordinates and prioritizes project tasks, manages timelines, maintains project plans and communicates status to clients, project sponsors and senior management. Additionally, the manager often works with external vendors as needed and travels on-site to client meetings. Ensuring the project is implemented within contractual obligations and regulatory requirements is another responsibility.

- The software Implementation head ultimately ensures that projects meet internal and external expectations within agreed time-frames and with the highest quality.

- The person in this role is expected to be hands-on in every aspect of Project Management.

- The Senior Software Implementation Manager plans, builds, coordinates, supervises, and directs the efforts.

Responsibilities - Project Management :

- Coordinates resources to effectively ensure successful execution of the project plan and deliver a quality project

- Support the performance of defining project scope and requirements (i.e., business analysis)

- Act as liaisons between users, product management, sales and developers to define software requirements and write detailed functional specifications

- Work with internal staff to develop and plan projects and project work orders

- Develop and maintain project documentation such as project plans, Gantt charts, punch lists, configuration guides, etc.

- Maintain internal company project tracking system for each assigned project

- Assures the quality of software being shipped the client, through code reviews with developers and other methodical software quality assurance processes. Coordinate set-up of testing environment and develop and execute test plans

- Assist the users in acceptance testing, developing procedures, and updating documentation

- Perform or coordinate the performance of internal processes relating to product configuration for applicable projects

- Coordinates the development and revision of Four T's (Tools, Templates, Techniques, and Training) as an output from each software project.

- The Implementation Project Manager must have exceptional organizational skills, as the majority of his/her time will be coordinating tasks, directing resources and staying aware of all aspects of the project.

- Communication skills need to be at the highest level, as managers must convey project status in lay terms, in addition to communicating goals and tasks with project team members.

- Troubleshooting is another required skill. The manager is responsible for detecting potential issues and implementing solutions when issues threaten to delay the timeline or impact budget or business operations.