Head - Service Training - Broking

Head of Service Training

One of the leading company in broking industry is looking for a Head of Service Training.

Reporting to : Head of Learning and Development

Duties :

- Heading & imparting the training sessions to all the stakeholders primarily Service / Revenue Generation Managers. ( Pan India)

- Conducting Inductions, motivational, product & skill based trainings.

- Planning & implementation of training calendar.

- Designing & Development of modules.

- Ensuring that training contributes to competitive strategies of the firm.

- Ensuring that there is proper linkage among organizational, operational and individual training needs.

- Identify training and development needs within the organization.

- Considering the cost of planned programs and keeping within budget.

- Improving current or future performance by increasing a trainee's ability to perform through learning, usually by changing their attitude or increasing their skills and knowledge.

- Ensuring that a comprehensive and systematic approach to training exists, and training and retraining are done at all levels on a continuous and ongoing basis.

- Introduce quality control mechanisms within training that eliminates poor attendance.

- Responsible for achieving Territory Targets through Sales & Service officers.

Specifications :

- Excellent Communication skills

- Go getter attitude

- Minimum 4 years of revenue generation experience

- Total 8- 12 years of experience