Head - Sales Training - Education

Responsibilities:

Strategy Development: Design and oversee the company's sales training strategy & to ensure that sales teams have the requisite skills to achieve their goals.

Program Development: Create, refine, and manage comprehensive sales training & programs, both for new hires and for ongoing training of the existing sales team.

Training Delivery: Facilitate sales training sessions, both in person and through e- learning platforms, ensuring high engagement and retention.

Training Needs Analysis: Regularly evaluate sales team performance to identify gaps in knowledge or skills and develop training initiatives to address them.

Content Creation: Develop training materials, including manuals, course content, workbooks, and multimedia visual aids.

Sales Collaboration: Work closely with the sales management team to understand their challenges and needs, ensuring alignment between training and business objectives.

Feedback Loop: Implement mechanisms to collect feedback on training programs to continuously improve content and delivery methods.

Metrics and Analytics: Implement and track key performance metrics to evaluate the effectiveness of sales training initiatives and their ROI.

Technology Integration: Leverage modern training tools and software to enhance training delivery and tracking.

Budget Management: Oversee the sales training budget, ensuring that resources are used efficiently.

Skills required:

- Bachelor's degree in Business, Sales, or a related field. Master's degree or relevant certifications is a plus.

- A minimum of 3-5 years experience in sales, preferable in both B2B and B2C environment.

- Minimum 5-7 years of experience in sales training (both B2B and B2C) and development is essential.

- Proficiency with sales training software, Customer Relationship Management (CRM) systems, and Learning Management Systems (LMS).

- Excellent presentation and facilitation skills.

- Strong knowledge of training methodologies, tools, and best practices.

- Ability to design and implement e-learning and blended learning solutions.

- Strong interpersonal and communication skills.

- Proven ability to lead, inspire, and mentor individuals and teams.

- Ability to analyse sales data and derive insights for training enhancements.

- Excellent organisational and project management skills.