Head - Sales/Service & Spares - Automobile

Job description: National Head - Sales, Service & Spares

Role : National Head - Sales, Service & Spares

Location : Pune

Reporting : CEO

- Iconic global brands,

- Large Responsibilities so that you can grow as a leader

- Meaningful and rewarding work that is performed with integrity

- A culture of learning in collaboration with great colleagues and leaders

- A unique career journey shaped by your talent and curiosity

- Support and trust to thrive in your career and life

Roles and Responsibilities:

- Develop sales plans, strategies and policies with a view to increase/sustain market share and profitability, meeting sales targets & objectives.

- Have effective implementation and monitoring mechanism to ensure achievement of the sales plans and strategies.

- Formulate and implement the policies and guidelines for flawless functioning and satisfaction of channel partners like dealers, distributors and other customer touch points.

- Scan the environment to understand competitors' activities, demand supply scenario, regulatory issues to formulate strategies for increasing market share.

- Drive team to improve customer satisfaction through dealership's network. Evolve service process, procedures and policies to engage customers. Ensure service readiness for new product launch.

- Coordinate with all the support functions like Marketing, Finance, R&D and other stakeholders to achieve the desired results and targets/goals.

- Lead, Motivate & Manage team. Coach and review them to extract great performance.

- Market share growth in existing and new markets - Strengthening & expanding distribution network.

- Implementation of initiatives and Sales & Marketing strategies, Retail strategy and Institutional Sales.

- Establish CRM tools and systems.

- Cost Optimization in retail operations.

- Development of a market intelligence/ information system.

- Training, development & monitoring of sales & distribution personnel.

Desired Candidate Profile

- 18+ Years of experience in handling Channel Sales, Dealer Development and handling large teams. Experience in two-wheeler industry will be highly preferable.

- Experience in handling high volume sales & large teams.

- Passion to explore a high pressure, volatile, ambiguous start-up environment with a strong entrepreneurial mindset

- Excellent communication skills, Ability to multitask and deal with multi stakeholders.

Education: Bachelor's degree (Engineering preferred) + MBA (Marketing/Sales/Operations)