Head - Sales & Operations - Retail - South

Purpose of the Job

Incumbent will be responsible for leading a retail team who can ensure the zone is focused on achieving sales goals, deliver exceptional customer service & phenomenal shopping experience. Develop internal talent and to create, recommend, and implement ideas to help stores reach all goals and objectives.

Key Result Areas for the Incumbent

Process Responsibilities

- Ensuring effective Inventory management for the concept in the territory ( order management, stock consolidation, movement and transfer, optimum stock utilization, stock return and shrinkage)

- Review and analyze stock and sales reports monitoring over and under stocks, implementing corrective action to be taken

- Review and effectively deal with fast / slow lines, new ranges and end of ranges and implement necessary action

- Ensuring monthly feedback Concept on sales, stock positions and product feedback to be shared

- Strategize and seek opportunity for concept expansion in the territory

- Ensuring completion of new projects in a timely manner

- Identify locations for stores as per required process and quality and Understand Territory dynamics (demographics, consumer behavior, market understanding etc)

- Ensuring VM Implementation, SOP adherence, Stock Transfer, Petty cash approvals, Repairs & maintenances

- Negotiate with store owners/mall developers for rent changes/negotiations

People Management Responsibilities

- Selection, Training and Evaluation of Staff

- Maintain regular connect with staff and ensure welfare activities are planned

- Ensuring new joinees onboarding and induction formalities in a timely manner

- Manage the Area Managers - their performance, Training, development interventions and growth

- Manage and provide direction to the team.

- Set team goals and regularly measure team performance.

- Manage Attendance approvals, appraisal of direct reportees

Financial Responsibilities

- Cost control within budget ( AOP )

- Petty cash Approvalsupto Rs 50,000 per month