Head - Sales & Marketing - Logistics Business

The key responsibilities of the incumbent shall be as follows:

- Overall Responsibility of achieving & Improving Business/Sales Target assigned for the Unit.

- Develop market strategy in line with the business requirements and ensure implementation of the same.

- To add new shipping lines, CHAs, Importers & Exporters in client base.

- To maintain database of customers and undertake cold calling to induce growth.

- Keep track of competition and take necessary action to counter competition.

- Compliance on all MIS reports and statutory requirements.

- Monitor the performance of our service delivery in the market and give regular feedback to operation team on the same.

- Ensuring 100% compliance of Credit policy of VPLPL.

- Coordinate with Operation team for delivering the seamless service wherever/whenever required.

- Maintaining the statistical data for Port, CFS volume in the region.

- Retain and improve market share by increasing the volume from existing customers and adding the volume from new customers.

- Increasing the client base in order to have sustained growth of business.

- Ensuring the all complaints from customers are resolved within stipulated time.

- Maintaining close relationship with shipping lines, CHA, Importers & Exporters.

- Ensure to meet the required contribution of the Company as per Budget.

- Regularly organize customers meet for brand promotion.

- Regularly meeting customers and send the sales call report to higher authorities.

- Monitoring the movement of import containers from port to CFS in order to ensure the customer are satisfied on timely movement as and when CFS Operations begin.

- Development & Motivation of sales team members.

- Ensure to achieve targets related to marketing and sales.

- Any other job assigned from time to time.