Head - Sales HR - FMCG/Pharma

As the Head - Sales HR, you will play a pivotal role in shaping and executing our organization's HR strategies, ensuring alignment with our business goals and fostering a positive employee experience.

Your responsibilities encompass a comprehensive range of functions, all aimed at attracting, retaining, and motivating our valuable sales workforce while keeping sales business objectives in mind.

Areas Key Responsibilities

Financial (Business):

- Work collaboratively with Sales leadership to optimize workforce planning and ensure the HR budget aligns with the financial goals of the organization.

- Implement cost-effective talent acquisition and retention strategies.

Customer:

- Collaborate closely with Sales leadership to understand customer focused, business needs and align HR strategies accordingly.

- Develop programs to enhance the employee experience, recognizing the impact on customer satisfaction and loyalty.

Process:

- Oversee the implementation of streamlined HR processes, ensuring efficiency and effectiveness in talent acquisition, onboarding, and performance management.

- Implement continuous improvement initiatives to enhance HR processes, promoting agility and adaptability.

People:

Team Leadership: Provide effective leadership to the Sales HR team, fostering collaboration, growth, and a positive work environment.

Performance Evaluation: Collaborate with HR and Sales leadership to assess the impact of HR programs on employee performance, engagement, and retention.

Change Management: Lead communication and implementation efforts for any changes to business objectives.

Training and Development: Provide guidance and training to HR teams and managers to ensure consistent understanding and application of HR strategies.

Key Interactions:

Internal Nature

Internal Stakeholders All functional heads, HR team, Sales department, Employees

External Nature HR Consultants, Educational Institutions

Key Dimensions:

Team: Direct reports - 6 members

Educational Qualifications MBA-HR

Experience (Type & Nature):

- 12-16 years of progressively responsible experience in HR, with at least 2-4 years in a managerial or leadership role in Sales HR

- Strong understanding of sales functions and the ability to align HR strategies with financial, people, customer, and process objectives.

- Excellent leadership and team management skills.

- Exceptional communication and interpersonal skills.

- In-depth knowledge of HR best practices, employment laws, and compliance.

Functional Competencies:

- Sales and Business Acumen

- Talent Acquisition and Recruitment

- Performance Management

- Employee Engagement and Retention

- Learning and Development

- HR Metrics and Analytics

Behavioral Competencies:

- Building People Capability - Builds individual/team capability for the future

- Business Orientation - Puts organization first by understanding. business impact

- Delivering Excellence - Acts to enhance performance within the team

- Entrepreneurial Decision Making - Proactively identifies and acts on opportunities in the medium-term

- Team Leadership - Provides tactical direction to the team Working Across Boundaries - Respects and integrates multiple viewpoints.