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21/09 Anshita Khandelwal
Employer at Peoplenomic

Views:992 Applications:182 Rec. Actions:Recruiter Actions:44

Head - Retail Operations - ARC - CA (15-30 yrs)

Mumbai Job Code: 1317572

Role Head - Operations

Role objective Manage the backroom operations for the business

Grade : Education

Experience : Managing Retail Operations in a good retail assets financing organization


Reporting team structure : To build the team under him

Job Description :

- Complete data management, upload, ledgers, borrower details etc.

- Strong co-ordination with IT team

- Physical file & document management - movement, storage, retrieval etc.

- Compliances to the Process

- Co-ordination with accounts & Mid office

- Policy formulation

- Complaint management

- Customer service

- Generating MIS

- Bureau Resolutions

- Audits

- Risk Identification and mitigants

- Regulatory Reports

Skill Sets :

Functional Skills :

- Must have worked in the operations functions in a retail lending institution

- CA by qualification

- Should understand the accounting principles, borrower ledgers, banking rules and regulations related to retail assets

- Must have handled large teams

- Should be comfortable with technology

- Meticulous in working, record keeping

- Ability to think ahead and innovate for higher efficiencies

- Exposure to PSU banks way of working to be an added advantage

Soft skills :

- Team player

- Solution provider

- Willingness to learn new things

- Customer service approach for internal and external customers

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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