Head - Retail Operations

Job Title : Head Retail Operations

Job Purpose

- Create business plan and retail strategy in conjunction with Business Head.

- This role is responsible for the financial success and smooth operation of the business/stores.

Activities

- 30% of my time in creating business plans for the stores in close discussions with Business Head\CEO.

- 20% of my time taking and reviewing - Buying decisions- which product, what price, what quantity etc.

- 20% of my time in cross-functional linkages for ensuring roll-out of retail strategy in line with the business plan.

- 20% of my time in reviewing performance and profitability across stores.

- 10% of my time in researching on trends, analysis and predicting future trends & demands.

Responsibilities

- Create retail strategy for the business - store roll outs, profitability of the stores, product line, merchandising, branding and advertising.

- Plan, forecast, report on sales, costs and business performance, according to company/brand requirements.

- Develop strategies and plans for business expansion and future development.

- Partner and guide - Buyer- on creating the right product and price mix.

- Plan and implement advertising and promotional strategy and activities.

- Liaise with brand principals to develop new products suited for the market based on market research and past product performance.

- Plan and implement retail store merchandising, layout and customer traffic flow so as to maximize sales, customer satisfaction, appearance, image, in line with brand standards

- Manage costs and overheads, and all factors affecting the profitable performance of the business.

- Liaise with external agencies (brand principals) and authorities as necessary (advertising, PR, recruitment, training etc.).

- Seek and continuously develop knowledge and information about competitor's activity, pricing and tactics, and utilize the information to maximize business opportunities.

- Review overall store performance on key KPIs- performance, merchandising, audit scores and manpower.

Capabilities :

- Good business acumen and economic sense

- Superior understanding of fashion retailing

- Decisiveness and good judgment

- Strong leadership skills

- Strong analytical skills

- Good planning and execution skills

- Good communication and interpersonal skills

Experience:

Minimum 8 years of experience in premium fashion retailing with ability to drive overall business results - store roll out, merchandising, marketing plan, people management and development. Good hands on experience in understanding global fashion trends and retailing in amalgamation with local trends and pricing, ways to source products and handle multiple relationships (in-house and external)